In Snapchat, “Loading Screen Stuck on Tap to Load” issue has become a common occurrence. So, if you’ve landed yourself in a similar problem, don’t worry because we’ll be discussing all the possible causes and solutions today in this post to help you fix it in real time.
For those who don’t know, over a billion people use Snapchat (available on Google Play Store for Android devices and App Store for iOS devices).
This is a top rated app and comes with a unique concept that lets you share and send quick snaps between friends that disappear after a few seconds.
To be specific, Snapchat, like its competitors like Facebook and Instagram, helps you share your funny moments with your friends and family. But, what is making it trending among the youth is that it also has many other great features to attract new users to its platform on a regular basis.
However, like all other apps, Snapchat has to deal with its share of issues. Hence, it sometimes doesn’t work and shows a loading screen saying “Tap to load”.
One of the frequently reported problems with Snapchat is its never-ending loading screen that means when trying to open a Snap; the user is greeted with a “Tap to Load” message.
This is not only frustrating but also a real concern as Snapchat allows the user to view the snap only once and after that, it disappears automatically. But, facing this error message indicates that Snapchat no longer downloads the snap automatically, instead you have to click on the load button to download it manually.
Despite this, chances are that your Snaps may not load properly, you can’t see photos and videos in chats, or Snapchat won’t load stories or pictures in chats appropriately.
So, now that you know what this problem means and how serious it is, let’s look at its causes and ways to fix it in the upcoming sections.
Read Also: 9 Ways to Fix Snapchat Not Loading Snaps
Unfortunately not one or two but many factors can cause your Snapchat loading screen to be stuck with the “Tap to load” issue and some of the primary ones are as listed:
In addition to these, other factors like network issue, cache issue, phone memory issue, and device permission setting can also contribute to the issue.
But since it won’t be possible to figure out the real reason due to which you’re facing the “Snapchat Loading Screen Stuck on Tap to Load” issue, it is recommended that you use the solutions below one by one to fix this problem.
In order to fix this “Snapchat Loading Screen Stuck on Tap to Load” issue you must consider applying these below-listed solutions and see which one helps you resolve it.
First thing first, whenever you encounter a problem with any application, what you can do is consider restarting it. The reason being simple that rebooting the application will cause it to re-run its code from the start and run as new.
So, considering that in mind, you should quit the application and stop it from running in the background. After that, you can reopen and try loading Snaps again to see if that helps.
When Snapchat has issues loading your content, there must be a problem with your Wi-Fi or mobile internet connection. So, considering, it could be your Wi-Fi that is not providing enough connection to help you load Snaps, Stories and Images on Snapchat, you can restart your Wi-Fi router and see if it helps or not.
However, in case of mobile data you can upgrade to a better internet plan if you find that your current plan offers a slow connection
Tip: You can also call your Internet Service Provider and discuss the issue with them.
You might not know that the device optimization feature puts some background apps to sleep so that they do not consume RAM and battery for better performance of the device. So, if you have turned on optimization for Snapchat, this might be the reason why it shows the “Tap to load” issue.
In this scenario, you need to turn off battery optimization for Snapchat by following the given steps:
Next, there are chances that if Snapchat didn’t get permission from your device’s storage, location and so on, it might throw problems like loading Snaps, Images and Stories on your device. So, what you need to do is check and if necessary, enables Snapchat permission like this:
To save data as well as the battery of the device, most of us prefer to turn on the data saver, agreed! But, sometimes it restricts your apps and the data used by those apps to run in the background.
So, never know you may have turned on Data Saver and this is the reason why Snapchat is unable to download Snaps in the background on your device and shows “Snapchat Loading Screen Stuck on Tap to Load” error when you open the app.
With that in mind, you should check and turn off this feature to automatically reload content in Snapchat.
Just like data saver, if you have turned on battery saver mode on your device, you might face a Snapchat tap to load error as data access in battery saver mode is restricted for apps to save battery and make it last for longer.
Thus, you can try to get rid of tap to load error in Snapchat by turning off battery saver mode like this:
Next, if your Wi-Fi DNS is not stable then, this is another common reason that causes issues like “Tap to Load” in Snapchat. However, in this case, you simply require changing your DNS to fix Snapchat not working or Snap’s not loading issue.
Point to Consider: The process to change Wi-Fi DNS only works on some devices, that too only for certain users. So, you must try it out to check if it can work for you.
Needless to say, over time, a lot of memory in the cache folder on your device gets temporarily accumulated and due to this the apps available on your device including Snapchat start getting malfunctioned.
Thus, to ensure that all your apps including Snapchat run without any issues, it is advisable to clear the cache and remove unnecessary junk from your device.
Another effective way is to delete all your conversations from Snapchat if your Snaps, Images or Stories are not loading properly. However, don’t worry because clearing Snapchat conversations will not delete your saved or sent messages from any conversations.
If just deleting the conversation won’t work, you can also delete and re-add your Snapchat friends to fix tap to load issues, as in some cases, this actually works.
However, do note that deleting and re-adding your Snapchat friends will also delete all previously received and sent snaps from your account. So, if you are ready to take this risk then, follow the steps given below to implement this solution:
Often, you forget to update the Snapchat application and continue to use the old version of the same, due to which after some time you face app related problems and errors. Therefore, you need to check and upgrade the Snapchat application to its latest version by following these steps:
Last but not least, if none of the above solutions worked in your favor and the “Snapchat Loading Screen Stuck on Tap to Load” issue still persists, chances are that Snapchat key files may have become problematic.
But, as you cannot fix the Snapchat app’s key files manually, a practical way to solve this problem is to uninstall and reinstall the Snapchat app on your respective phone because this removes old corrupt files and brings in new working files.
Hopefully you will be able to resolve the “Snapchat Loading Screen Stuck on Tap to Load” issue using any of the above discussed 11 solutions. But even then, if you encounter the Snapchat load issue, it is recommended to contact the Snapchat customer support team for further assistance.
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