Introduction to CORRLINKS 

Corrlinks is a private company that operates the Inmate Computer Email System, used by the United States.

Corrlinks is an innovative method of communication introduced by the Federal Bureau of Prisons, which allows inmates to send or receive messages from their loved ones.

In short, Corrlinks is a great option for family and friends to communicate with their loved ones in jail.

CORRLINKS WebMail Service

Corrlinks email service which is provided by the Federal Bureau of Prisons –allows inmates to send and receive messages from family members and friends online.

It is similar to popular email service providers like Yahoo, Gmail and is rapidly spreading across different states.

However, accessing this particular service isn’t as easy as using Gmail, Outlook, GMX or Yahoo Mail, because it’s not free and you’ll need to take a few extra steps before you can start communicating with your loved ones.

In this regard, you also need to note that you will be charged between $0.25 and $0.30 per message, and messages will be delivered by the platform staff at the time of their choice.

Overall, no matter how far away you are, the Corrlinks email system will help you stay in touch with people who are behind bars. 

How Does CORRLINKS Login Work?

While it shares similarities with your regular email service provider, logging into your Corrlinks account is different from the rest. So, because there is a need to explain how Corrlinks email login works, here you go:

Let’s tell you in brief that prisoners are given access to dedicated computer systems that are usually located in law libraries or other areas of each prison. Each prisoner can use these computer systems during recreational time for a variety of purposes such as creating their account, adding funds, and sending emails.

Now, as we assume that you are new to this platform, you will first need to set up your Corrlinks account.

In respect to this, you must log in to the TRULINCS computer to use the electronic messaging service in their housing unit. Once logged in, input your contact’s information, including name, mailing address, and email address. Thereafter, the system generates an email to alert the community member that a message from a federal inmate awaits them at Corrlinks.com.

This system-generated message instructs the contact on becoming an approved messaging contact and provides an authorization code to activate an account. 

You will need to enter this identification code (received from the prisoner via an invitation email) to finish setting up your account. 

Once this code is activated, it means your account is set up by agreeing to the terms and now, funds will be added to your account via Visa, or MasterCard so that both inmate and outside contacts can send and receive electronic messages at rates of $0.25 and $0.30.

This whole process is being managed effectively by the system that it takes around 2-3 hours for the message/email to reach its destination. During this time, the agencies concerned analyze each message and then approve it if it does comply with their terms.

Point to Consider: If the message sent violates the terms issued by Corrlinks, it will be rejected and the fee will not be refunded.

So, this is how the free account gets created and requires one to log in to their prison email account every time to email a prisoner. 

Now that you know the process to create a Corrlinks account in theory; let’s go through the step-by-step instructions to better understand it so that you don’t face any difficulties in setting up an account or using Corrlinks email services.

CORRLINK Sign up: How to Create a CORRLINK Account?

Since, setting up a Corrlinks account is a bit different, you should follow these steps to avoid any difficulties:

  • Step 1: Firstly, make sure that you have an active internet connection in your respective device.
  • Step 2: Then, you need to go to the Corrlinks official website using the web browser of your choice.
  • Step 3: There on the Corrlink website’s homepage, you’ve to click on the orange ‘Register>>’ button, located in the center of the page button to get started.  
  • Step 3: On the next page, you have to enter all the required details carefully.
  • Step 4: In addition, enter your ‘Identification Code’ (which you got from the invitation link) in the very last box.
  • Step 5: After that, tick-mark the ‘I am over 18 and I have read and agree to the Terms and Conditions option and just click on the ‘Next’ button, located in the lower-right corner of the page.
Enter your ‘Identification Code,’ tick-mark the ‘I am over 18 and I have read and agree to the Terms and Conditions’ option and hit ‘Next.’
  • Step 6: Once your account is set up, you will receive an ‘Email’ containing a link to verify the new account.
  • Step 7: Go to the email address using which you have registered your Corrlinks account. There, check and click on the ‘Verification link.’
  • Step 8: Now, you can add your ‘Billing Details’ and also some other details for verification purposes.

Once this is all done, you will be able to send messages to accepted prisoners provided you’re logged in.

CORRLINK Login 2022: How to Access Your CORRLINK Email Account Inbox to Send & Receive Your Messages?

Learning to log into a Corrlinks.com account on your web browser of choice is as simple as following the steps below:

How to Log in to CORRLINK.COM from Web Browser?

  • Step 1: Go to https://www.corrlinks.com/Login.aspx using web browser of your choice on your respective device.
  • Step 2: There, you’ve to type in your email address in the ‘Email Address’ text box which is located on the left side of the page.
  • Step 3: In the same way, you need to type in your Corrlinks password in the ‘Password’ text field which is beneath the first one.
  • Step 4: Once you’re done entering your email address and password, click on the blue ‘Login’ button and you’re done.
Enter email address and password and after that, hit the ‘Login’ button.

Point to Consider: In case you face trouble signing in to your account, you can click on “Forgot Password” option to create a new password for your account, or you can contact Customer Support to get help online. Regarding this, you can read below in more detail.

Now that you’ve learned how you can login to Corrlinks account, do note that to send and receive messages, you must always have sufficient funds in your account, or you need to add funds if your account is currently empty.

Now that you’ve learned how to log into a Corrlinks account, note that in order to send and receive messages, you must always have sufficient funds in your account. 

Here’s how you can add funds if your account is currently empty:

How to Add Funds in a CORRLINKS Account?

  • Step 1: As soon as you have logged in to your account, find the ‘Recharge’ option on the main menu center and just click on it. 
  • Step 2: Doing so, a new window will open where you can see several boxes and in them you will have to enter accurate details like your ‘Billing information.’
  • Step 3: After that, you have to click on ‘Add Funds’ to enter the number of the fund and once a successful transaction from your account gets done, a confirmation window will pop up.
Click on ‘Add Funds’ to enter the number of the fund.

This means, now you will be able to send messages without any inconvenience. However, if you don’t know how to do that, take a look at the steps below to send a message:

How to Send Messages from a CORRLINKS Account?

  • Step 1: Go back to the main page; there you can see the ‘MailBox’ option, which you can click on to open a new window.
Click on the ‘MailBox’ option.
  • Step 2: On this new window you will see different options, out of which click on ‘New Message’ option.
  • Step 3: As you do so, you will be taken to a new window containing three boxes for composing a message.
  • Step 4: Now, you’ve to enter the email of the corresponding inmate in the first box. Or, click on the “To” option and from the drop-down option, you can see the list of all the inmates to whom you can send the message. 
  • Step 5: Following this, what you’ve to do is enter the ‘Subject’ on the next box.
  • Step 6: Similarly, on the last box, you have to enter your ‘Message.’
  • Step 7: Once you’ve entered your message, just click on ‘Send’ to finally send your message. Alternatively, you can click on the ‘Save’ button depending upon your preference. 

[Point to Consider: You can view all saved messages in the Drafts folder from the mailbox to edit, change, and send them whenever you want. However, remember that your messages will be saved for the next 30 days, and after that, they will be deleted from the database.]

How to Log in to CORRLINK App from Mobile [Android | iPhone]?

Not just through the computer, you can also log in to CorrLink from mobile. Yes! The Bureau of Prisons took another big step by launching the Corrlinks Mobile application. Now, you no longer need to be glued to your computer screen waiting for a reply, as you can install the CorrLinks mobile application on any smartphone device and receive messages on the go.

With the Corrlinks application, you will be notified every time you receive a message, and most importantly, it is absolutely free to outsiders. Also, it should be noted that the CorrLinks mobile application is available in both iOS and Android versions.

In regard to this, let us tell you that installing the CorrLinks Login mobile app whose file size is only 4.82 MB –is the same as installing a regular mobile application.

Moreover, if you install the CorrLinks login mobile application, you can not only receive messages easily but also get other benefits like:

  • Instead of 30 days, by installing the application, your messages will be saved in the database for 60 days.
  • The hectic of logging, whenever you use the website, will be diminished as with the help of a mobile application, you will always be logged in.
  • Logging in every time you use the website will no longer be a problem as you will always be logged in with the mobile application.
  • Messages that you receive, will be downloaded automatically onto your device.
  • You can log in to your Corrlinks account from not just one but 3 different mobile devices.
  •  Last but not least, you will not need to solve the captcha every time.

However, do note that you will be able to use the Corrlinks login application only if you are already subscribed to a Premier account.

How to Deal with CORRLINK Login Issues?

No wonder there will be times when you will face login issues while logging into your Corrlinks account and it is mostly because you forget and enter wrong login credentials.

But, luckily this shouldn’t be a problem because if you’ve forgotten the login email or password for the Corrlinks account, resetting it is fairly easy and requires just a few steps.

Although Corrlinks has a self-resetting tool, first, you’ll need to answer a few questions to prove that you’re the reason person.

Point to Consider: Nor Corrlinks employees do anything to reset your registered email or password, neither can they provide you with your previous password or email address.

Once you proved that, you yourself need to go to the official CorrLinks Login page and there click on the “Forgot Your Password” link which is just below the login button. 

On the official Corrlinks login page, click on the ‘Forgot Your Password’ link.

Thereafter, you can continue with the process and set up a ‘New Password’ for your account with the help of the on-screen instructions.

However, still if you need any sort of assistance, note that Corrlinks does not offer a customer service phone number but they provide this “https://www.corrlinks.com/Help.aspx” page to connect with CorrLinks customer service. 

On this page, you have to select the relevant questions or, you can write a query or complaint yourself and then, enter your email address which is registered with CorrLinks and after that to get your queries resolved in time, click on the ‘Go’ button.

Select the option that best describes your issue, enter your email address and click on the ‘Go’ button.

Conclusion

Hope you now know everything about CorrLinks, CorrLinks email service, how you can set up a CorrLinks account, login to it, use CorrLinks login mobile app, send/receive messages, and can deal with CorrLinksemail login issues.

FAQs

Ques: Who owns and operates Corrlinks.com?

Ans: The Corrlinks.com Platform is owned and operated by Advanced Technologies Group. It is a private company that contracts with prison systems to provide prisoner email services to communicate with people close to them. In addition, ATG also manages the Federal Prison Inmate MP3 Player Service. 

Ques: What prison systems use Corrlinks?

Ans: There are several prisons and prison systems that Corrlinks.com uses, including the following:

  • Federal Bureau of Prisons
  • CoreCivic
  • Iowa Department of Corrections
  • Wisconsin Department of Corrections
  • Bexar County (TX) Adult Detention Facility
  • Madison County Jail (AL)
  • U.S. Naval Brig
  • Massachusetts Department of Correction
  • Nevada Department of Corrections
  • Oregon Department of Corrections

Ques: How Can I send Images from Corrlinks?

Ans: Along with messages, you can also send photos to inmates via Corrlinks and here’s how you can do it:

  • First of all, log in to your registered Corrlinks account.
  • Then, on the main Corrlinks page, you can see the ‘Photos’ option which you have to click to be directed to a new window.
  • There, click on the ‘Upload New Images’ option and then you have to choose the file you want to send from your computer.
  • After that, you need to ‘Add the Captions’ for the photos and once this is done, click on the ‘Upload’ button.
  • In the end, you’ve to click ‘OK’ on the dialogue confirmation to be able to send the uploaded photos to inmates after clicking on the ‘Send’ button.

Ques: How many photos can you upload at a time?

Ans: If you wonder how many photos you can upload at a time, the answer is that you can upload up to 7 files at one time.

Ques: How long does a message take to deliver?

Ans: Well, the answer to this question is that messages can take up to 1 hour to be delivered as they are thoroughly analyzed by the employees before they reach their destination.

Ques: How to enable email-alert?

Ans: If you are not checking the prisoner’s website regularly then chances are you may miss responding to prisoners on time. For this, your best solution might be to enable email alerts. For this—all you have to do is to click the “Enable email alerts” check box when accepting any of the prisoner’s requests. As you do this, you will be notified each time you receive a message from the prisoner. 

Ques: How do I cancel my Corrlinks account?

Ans: To cancel your Corrlinks account you must first login to your account. After logging in, you’ll see an “Account Management” option somewhere in the middle. Once you are able to locate it, click on this option and as soon as you do, a new window will open where you can open your Corrlinks account cancellation request to cancel your Corrlinks account.

Ques: Is Corrlinks free?

Ans: While the public will not be charged for sending messages to prisoners, rates approved by the agencies concerned apply to prisoners. This means that prisoners will be charged extra if they sign up for lesson services or for a larger account that requires regular payments.

Ques: How many packages Corrlinks offer for Text-Service?

Ans: Corrlinks offers the following 3 packages for Text-Service:

  • $6 per month
  • $12 for 3 months
  • $36 for 12 months

Ques: Why didn’t I get the invitation request from the inmate?

Ans: If you have not received the invitation request from the prisoner, then do not worry because sometimes, you may face some delay in receiving the invitation request from the prisoner. This is very common but, you are also advised to check the spam folder of your email because you often never know, the invite email goes there instead of the inbox.

Ques: Can an Inmate block you on Corrlinks?

Ans: No! Inmates can’t block outside contacts. However, it is possible that they can delete a contact’s email address. If this happens, community members can no longer be able to email the inmate. The opposite of this case is that the inmate always has the option to re-add the email address to reestablish email communication.

Ques: How to block/unblock Inmates?

Ans: The process of blocking/Unblocking an Inmate is explained below, have a look:

  • First of all, log in to your account and click on the account-management option. 
  • Then, you’ve to go to your inmate’s list and with every inmate name; you can see the block option. 

So, that’s how you can block anyone from your Corrlinks account. In contrast, the process of unblocking a prisoner is slightly different. According to which you have to send a request in writing to the concerned organization that you want to unblock this prisoner. To do so—visit www.bop.gov and there you will see a mailing address where you have to send the unblock-request.

Ques: How to verify your account itself?

Ans: Since you have to verify your account before using it for sending or receiving the messages, you can verify your account simply by clicking on the ‘link’ that you receive when you’re done entering all the details in the relevant boxes and clicking on ‘register your email.’ As you click on the received link, you’ll be taken to a web page and there, you’ll have to enter more details for additional verification.

Ques: How do I add money to my Corrlinks.com account?

Ans: If you want to add money to my Corrlinks.com account you can do so by logging in and clicking on the “Recharge My Account” option. As you do so, you’ll be taken to a page where you get the option to add additional funds.

Ques: How long does the approval take?

Ans: When you attempt to send a message to the inmate, the message “Pending Approval” will pop up on your screen and if you’re curious to know how much it will take time, the answer is that the authorities will take a day or less to examine the contents of your message before sending it to the prisoner.

Ques: Are there other names for this inmate email system?

Ans: Although, there are several inmate email services exist, but all emails to and from federal inmates are only sent through Corrlinks.com. This means on one hand, the community members have to use the Corrlinks.com website and on the other hand, inmates use the TRULINCS computers in their housing unit to email.
But yes, one cannot also ignore the fact that over the years, users have seen noticed calling this system by various names, including:

  • Coorlinks
  • Corelinks
  • Corlinks

Ques: Does Corrlinks.com have a customer support phone number?

Ans: Unfortunately not! Corrlinks doesn’t have a publicly accessible phone number to offer customer support. However, if you have problems with the service provided by Corrlinks, you can submit a customer support request here.

Ques: Can other than federally imprisoned inmates be allowed to communicate?

Ans: No! At the moment, Corrlinks is only available to federally held prisoners. They can use the Corrlinks services to communicate with their loved ones. However, the good news is that this revolutionized communication system has rapidly started incorporating even in new states.